# Jane Wiseman ![profile_pic.jpeg](/sites/g/files/omnuum6041/files/styles/hwp_1_1__360x360_scale/public/janewiseman/files/profile_pic_0.jpeg?itok=-UkPHm4B) Jane Wiseman leads the Institute for Excellence in Government, a non-profit consulting firm dedicated to improving government performance. She has served as an appointed official in government and as a financial advisor and consultant to government. Her current consulting, research, and writing focus on government innovation and data-driven decision-making. She seeks to accelerate the use of analytics in local government and has written on customer-centric government, data-driven decision-making in government, pretrial justice, and 311 for a variety of audiences. Her prior consulting work has included organizational strategy, performance management and eGovernment strategy work for Accenture and Price Waterhouse. Selected clients include the National Governor’s Association, the United States Department of Veterans Affairs, the National Criminal Justice Association, the Commonwealth of Massachusetts, the United States Postal Service, the State of Michigan, the United States Department of Housing and Urban Development, and the United States Department of Commerce. Ms. Wiseman has served as Assistant Secretary, Massachusetts Executive Office of Public Safety and as Assistant to the Director for Strategic Planning, National Institute of Justice, United States Department of Justice. Ms. Wiseman represented the Justice Department on detail as a Staff Assistant for the US House of Representatives Appropriations Committee. Ms. Wiseman holds a Bachelor of Arts in Government from Smith College and a Master of Public Policy from the Harvard Kennedy School. ## Recent Publications Download 6 citations download- [BibTeX](/bibcite/export?pager_style=no_pager&number_of_items=6&sort_field=bibcite_year--desc&&content_filter%5B0%5D=747871&content_filter%5B1%5D=721646&content_filter%5B2%5D=721496&content_filter%5B3%5D=718356&content_filter%5B4%5D=717221&content_filter%5B5%5D=703026&&format=bibtex) - [EndNote X3 XML](/bibcite/export?pager_style=no_pager&number_of_items=6&sort_field=bibcite_year--desc&&content_filter%5B0%5D=747871&content_filter%5B1%5D=721646&content_filter%5B2%5D=721496&content_filter%5B3%5D=718356&content_filter%5B4%5D=717221&content_filter%5B5%5D=703026&&format=endnote8) - [EndNote 7 XML](/bibcite/export?pager_style=no_pager&number_of_items=6&sort_field=bibcite_year--desc&&content_filter%5B0%5D=747871&content_filter%5B1%5D=721646&content_filter%5B2%5D=721496&content_filter%5B3%5D=718356&content_filter%5B4%5D=717221&content_filter%5B5%5D=703026&&format=endnote7) - [Endnote tagged](/bibcite/export?pager_style=no_pager&number_of_items=6&sort_field=bibcite_year--desc&&content_filter%5B0%5D=747871&content_filter%5B1%5D=721646&content_filter%5B2%5D=721496&content_filter%5B3%5D=718356&content_filter%5B4%5D=717221&content_filter%5B5%5D=703026&&format=tagged) - [Marc](/bibcite/export?pager_style=no_pager&number_of_items=6&sort_field=bibcite_year--desc&&content_filter%5B0%5D=747871&content_filter%5B1%5D=721646&content_filter%5B2%5D=721496&content_filter%5B3%5D=718356&content_filter%5B4%5D=717221&content_filter%5B5%5D=703026&&format=marc) - [PubMedId](/bibcite/export?pager_style=no_pager&number_of_items=6&sort_field=bibcite_year--desc&&content_filter%5B0%5D=747871&content_filter%5B1%5D=721646&content_filter%5B2%5D=721496&content_filter%5B3%5D=718356&content_filter%5B4%5D=717221&content_filter%5B5%5D=703026&&format=pubmed_id) - [RIS](/bibcite/export?pager_style=no_pager&number_of_items=6&sort_field=bibcite_year--desc&&content_filter%5B0%5D=747871&content_filter%5B1%5D=721646&content_filter%5B2%5D=721496&content_filter%5B3%5D=718356&content_filter%5B4%5D=717221&content_filter%5B5%5D=703026&&format=ris) ### 2024 2024. [Cooling Urban Heat: Understanding and Addressing Extreme Heat in Cities](/publications/cooling-urban-heat-understanding-and-addressing-extreme-heat-cities) 2024. [Cooling Urban Heat: Understanding and Addressing Extreme Heat in Cities](/publications/cooling-urban-heat-understanding-and-addressing-extreme-heat-cities) - add\_circle\_outline do\_not\_disturb\_on Abstract - [ picture\_as\_pdfcooling\_urban\_heat.pdf](/sites/g/files/omnuum6041/files/cooling_urban_heat.pdf) This paper provides actionable steps a city leader can take to prepare for and mitigate the impact of extreme heat, particularly on vulnerable residents. - [ picture\_as\_pdfcooling\_urban\_heat.pdf](/sites/g/files/omnuum6041/files/cooling_urban_heat.pdf) Jane Wiseman and Katie O’Toole. 2024. [Reimagining Vital Records: A Digital, Interoperable, & Timely Public Health Data Infrastructure](https://www.datafoundation.org/reimagining-vital-records-report-1). Washington, DC: Data Foundation Jane Wiseman and Katie O’Toole. 2024. [Reimagining Vital Records: A Digital, Interoperable, & Timely Public Health Data Infrastructure](https://www.datafoundation.org/reimagining-vital-records-report-1). Washington, DC: Data Foundation - add\_circle\_outline do\_not\_disturb\_on Abstract - [ descriptionPublisher's Version](https://www.datafoundation.org/reimagining-vital-records-report-1) Report provides recommendations to create a more modern and accurate vital records system, and is based on expert interviews and panel discussions. - [ descriptionPublisher's Version](https://www.datafoundation.org/reimagining-vital-records-report-1) 2024. “[Using Generative AI in Government: Reflections on Public Service](/publications/using-generative-ai-government-reflections-public-service)” 2024. “[Using Generative AI in Government: Reflections on Public Service](/publications/using-generative-ai-government-reflections-public-service)” - add\_circle\_outline do\_not\_disturb\_on Abstract - [ picture\_as\_pdfhow\_id\_use\_genai\_in\_gover...](/sites/g/files/omnuum6041/files/janewiseman/files/how_id_use_genai_in_government_today.pdf) This article reflects on the author's time in public service and suggests how the role could be made more efficient with the use of Generative Artificial Intelligence (GenAI). - [ picture\_as\_pdfhow\_id\_use\_genai\_in\_gover...](/sites/g/files/omnuum6041/files/janewiseman/files/how_id_use_genai_in_government_today.pdf) 2024. [Targeting Support to Families at Greatest Risk: Case Study of the Allegheny County Department of Human Services Predictive Risk Model for Child Abuse and Neglect](/publications/targeting-support-families-greatest-risk-case-study-allegheny-county) 2024. [Targeting Support to Families at Greatest Risk: Case Study of the Allegheny County Department of Human Services Predictive Risk Model for Child Abuse and Neglect](/publications/targeting-support-families-greatest-risk-case-study-allegheny-county) - add\_circle\_outline do\_not\_disturb\_on Abstract - [ picture\_as\_pdfallegheny\_county\_hello\_ba...](/sites/g/files/omnuum6041/files/janewiseman/files/allegheny_county_hello_baby_case_study.pdf) Vital records such as those of births and deaths are among the mundane ways that government records events and tracks data. Yet these universal data sources can be an untapped resource for finding trends and patters that help improve public health. An... - [ picture\_as\_pdfallegheny\_county\_hello\_ba...](/sites/g/files/omnuum6041/files/janewiseman/files/allegheny_county_hello_baby_case_study.pdf) 2024. [Case Study of Massachusetts Public Health Data Warehouse](/publications/case-study-massachusetts-public-health-data-warehouse) 2024. [Case Study of Massachusetts Public Health Data Warehouse](/publications/case-study-massachusetts-public-health-data-warehouse) - add\_circle\_outline do\_not\_disturb\_on Abstract - [ picture\_as\_pdfmassachusetts\_public\_heal...](/sites/g/files/omnuum6041/files/janewiseman/files/massachusetts_public_health_data_warehouse.pdf) This case study profiles the work of the Massachusetts Department of Public Health to create an integrated data warehouse to provide insight into the causes of opioid overdoses. This cross-agency data sharing is exemplary in its design for the way it... - [ picture\_as\_pdfmassachusetts\_public\_heal...](/sites/g/files/omnuum6041/files/janewiseman/files/massachusetts_public_health_data_warehouse.pdf) ### 2022 2022. [Civic Data Analytics: Lessons from Pioneers and the Way Forward](/publications/civic-data-analytics-lessons-pioneers-and-way-forward) 2022. [Civic Data Analytics: Lessons from Pioneers and the Way Forward](/publications/civic-data-analytics-lessons-pioneers-and-way-forward) - add\_circle\_outline do\_not\_disturb\_on Abstract - [ picture\_as\_pdfcivic\_data\_analytics\_less...](/sites/g/files/omnuum6041/files/janewiseman/files/civic_data_analytics_lessons_from_pioneers.pdf) This report traces the first years of the Civic Analytics Network of urban Chief Data Officers, and profiles lessons learned from leading cities in the use of data to solve urgent urban problems. Recommendations for other cities provide a path forward... - [ picture\_as\_pdfcivic\_data\_analytics\_less...](/sites/g/files/omnuum6041/files/janewiseman/files/civic_data_analytics_lessons_from_pioneers.pdf) [ More arrow\_circle\_right ](/publications)